Reference

How km555 Handles Your Personal Information

This Privacy Policy explains exactly what data km555 collects when you use our platform, how we store it, and what control you have over it.

Account data protectionDANA, OVO, GoPay transaction privacyCookie controls explainedYour right to access or delete dataIndonesia-region policy scope
km555 How km555 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, our support team handles these requests directly. You can reach us through live chat on the km555 site, by email, or through the in-app message channel. We aim to acknowledge privacy-specific requests promptly and respond with a resolution path within the timeframe allowed under applicable local regulations.

Team online

Live Chat

Open the chat widget on any km555 page and tell the agent your request is privacy-related. Your account details help us locate your data faster.

Email Support

Send a written privacy request to our support email address. Include your registered contact and the wallet type — DANA, OVO, or GoPay — linked to your account.

In-App Message

Log into your km555 account, go to account settings, and use the message function to submit a data access or deletion request directly from your profile.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

We apply technical and procedural controls across every stage of data handling — from the moment you submit a registration form to the point where your withdrawal clears back to your OVO or DANA wallet. Account credentials are stored using industry-standard encryption. Access to your personal data within our systems is restricted to staff who need it to carry out specific operational tasks. We review our data practices regularly and update this policy when our processes change in a way that affects you.

Encryption at Rest and in Transit

Your account data and payment identifiers — including GoPay and OVO wallet references — are encrypted both when stored and when transmitted between your device and our servers.

Cookie Controls and Transparency

We use cookies to keep your session active, remember your login state across devices, and analyse how pages are used. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

Active account data is kept for the life of your account. Once you close your account, we retain only what applicable local regulations require us to hold for audit or dispute purposes.

Who Can Access Your Data

Internal access is role-based. Payment processors receive only the transaction data needed to execute your DANA, OVO, or GoPay transfer — nothing beyond that specific request.

Your Privacy Questions Answered

These are the questions we hear most often about data, account privacy, and your rights as a km555 account holder in Indonesia. If your question is not covered here, reach our support team through live chat or email and we will respond with a direct answer.

We collect your name, contact details, and the wallet identifiers you link to your account — DANA, OVO, or GoPay. We also record the device and IP address used at registration to protect your account from unauthorised access.

Yes. Transaction records — amount, timestamp, wallet type, and status — are retained for internal audit and dispute resolution. This data is not shared with third parties beyond the payment processor handling that specific transaction.

You can. Contact support via live chat or email, confirm your registered account details, and we will prepare a data summary covering your account records and transaction history within the period allowed by local regulations.

Submit a deletion request through in-app messaging or email. We will process the request and remove the data we are not legally required to retain. Some audit records may be held for a minimum period under applicable local law.

We use cookies for session management, login continuity across devices, and page analytics. You can disable non-essential cookies through your browser settings. Disabling session cookies may affect how your account login behaves.

Only payment processors — the gateways that handle your GoPay, OVO, or DANA transfers — and internal teams who need access to operate specific account functions. We do not sell your data or share it for advertising purposes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.